Support

We're here to help you spread kindness

Welcome to KindWorld support! Find answers to common questions below, or reach out to us directly.

Frequently Asked Questions

How do I log a kindness act?

Tap the Log tab (the plus icon) in the bottom navigation. Choose whether you gave or received kindness, select a category, write a description, and optionally add your location. Tap "Share Your Kindness" to post it.

My data is gone after reinstalling. What happened?

KindWorld stores all your data locally on your device. If you delete and reinstall the app, your data will be reset. We recommend noting your display name so you can set it up again easily.

How do streaks work?

Log at least one kindness act per day to maintain your streak. If you miss a day, your streak resets to zero. Your longest streak is always preserved in your profile.

How do I earn badges?

Badges are awarded automatically based on your activity — logging acts, building streaks, completing daily challenges, and reaching kindness milestones. Check your Profile to see which badges you've earned and what's next.

How do I turn off notifications?

Go to your Profile tab, scroll to Settings, and toggle off "Daily Reminders". You can also manage notification permissions in your device's Settings app under KindWorld.

How do I delete a kindness act?

On your own acts in the feed or your profile timeline, tap the trash icon (or long-press the act) and confirm deletion. You can only delete acts you created.

What is the Kindness Ripple?

After logging an act, you'll be invited to inspire 3 friends by sharing a message. This is the Kindness Ripple — spreading positivity beyond yourself.

How do I switch between light and dark mode?

Go to Profile → Settings → Theme. Tap to cycle between System (follows your device setting), Light, and Dark mode.

Contact Us

Can't find what you're looking for? We'd love to hear from you. Send us an email and we'll get back to you within 2 business days.

Email Support

Privacy

For information about how we handle your data, please read our Privacy Policy.